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  Reinventing the Shopping Experience for Purchase of New Automobiles
Sponsored by: Ford Motor Co. and United Auto Group | Arizona State University, Fall 2002
 

The Project:To re-imagine, reinvent and revolutionize the experience of shopping for new automobiles. (with a special emphasis on dealerships).
Methodology & GoalThe Team

Research: Car-buying behavior in the $15K to $30K price range was studied.
Research & AnalysisThe Consumer

Planning & Design:A comprehensive conceptual business strategy along with a bundle of supporting design concepts and services was developed.
StrategyDesignJustificationsImplementation

 

Individual Contribution:Three main ideas proposed and developed by me include
1. Electronic Price Sticker {1}{2}
2. Brochure Printer {1}{2}
3. myUnitedAuto Website {1}{2}
(click on {1} & {2} to view pdf's)

User-scenarios to demonstrate implementation of design concepts were scripted by me. The Strategic Initiatives were identified by me as well.